Delete your account — AskMyCrush

This page explains how to delete your AskMyCrush account, and what happens to your data when you do.

1 Delete it in the app Fastest

Your account is deleted straight away.

Open AskMyCrush and log in with your phone number.
Go to the Profile tab.
Tap Account management.
Under Delete account, tap Delete account.
Tap Send verification code, enter the code we text you, then tap Delete my account.

Email us from any address and we'll delete your account for you.

Write to us with the subject “Delete my AskMyCrush account”.
Include the phone number you signed up with, with the country code (for example +91 98765 43210).
We may ask you to confirm that the number is yours, for example with a one-time code.
We delete your account within 30 days and reply to confirm.

support@askmycrush.com

Permanently. This can't be undone.

Your profile: phone number, name, college / workplace, gender and profile photo
Your crush
CrushPings you sent and received, and your answers to them
Your matches (they also disappear for the other person)
Your notifications
Your CrushPing credits, including unused ones. They can't be restored or refunded.
Your invite code, login sessions and verification codes

A small amount of data is kept after deletion. None of it is linked to an account any more.

Purchase records: the store transaction ID, product, price and date of any in-app purchase. Needed for tax, accounting, refunds and payment disputes. Kept for as long as the law requires.
A scrambled (hashed) form of your phone number and of your device identifier. This is not your actual number; it can't be turned back into it. Used only to stop invite-code misuse, such as deleting an account and signing up again to reuse a code. Kept for as long as the invite programme runs.
Invite records: if you signed up with a friend's invite code, or friends signed up with yours, a record that the code was used and whether a free CrushPing was given, containing only those hashed values. Keeps invite progress correct and stops the free CrushPing being earned twice. Kept for as long as the invite programme runs.
Feedback messages you sent us from the app. Kept to improve the app, with no link to your account.
If we sent your number a WhatsApp invitation before you joined: the record of that invitation. So we never invite the same number twice.

If someone else added your number as their crush, that entry is part of their account, not yours, so deleting your account doesn't remove it.

In the app, go to Profile → Account management → Deactivate. This signs you out and deletes nothing. Log back in any time with your number.

Questions about deleting your account or your data: